Terms & Conditions


1. You must ensure that all information provided by you in relation to your order is accurate, complete and up to date.

2. EBC Enviro Bug Control’s Privacy Policy applies in respect of all personal information collected from you.

3. Your order becomes effective upon successful transmission after you press “Submit Payment” on the website. You cannot cancel the order after that time. You must pay for the price of the goods, as shown on the website when you complete your order. Payment is made securely on the checkout page via shopify.

4. We use Australia Post receipted delivery or over carrier services where appropriate and endeavor to despatch your order within 3 working days, however we are unable to accept liability if the delivery of your Goods is late or if stock is not available in time for scheduled delivery. You will receive a notification from your post office (or carrier) for delivery or collection of your goods within 14 days of notification.

5. Risk in the Goods passes to you on delivery. We do not accept liability for any loss, theft or damage to the Goods after delivery.

6. We will replace any goods received in faulty condition on a return and replace basis. If your goods are faulty please contact EBC Enviro Bug Control on 1800 858977 for authorization of return and to receive a reply paid authority where applicable.

7. We will try to assist you if you wish to return Goods unused, but we may require you to pay for costs we will incur as a result. Some Goods are not returnable if they are not resealable.